We're on NetSuite and Shopify — can you build the integration?

Yes, and it's one of the most common integration briefs we take. NetSuite's SuiteScript and REST Record API have well-documented patterns for inventory and order sync with Shopify. We build it with a queue-based architecture so high order volumes don't create backpressure, and with full error visibility so your ops team can see exactly what's happening.

How do you handle inventory going negative due to sync delays?

Several layers: inventory buffers (report less stock than available, never sell the last unit before sync confirms), reservation logic (soft-reserve on add-to-cart, hard-reserve on order), and failsafe checkout validation against the ERP's actual stock level before payment confirmation. Overselling is a configuration problem, not an inevitable consequence of async systems.

Can you integrate with a 3PL?

Yes. 3PL integration follows the same pattern as WMS integration: order submission from your store to the 3PL, fulfilment confirmation and tracking number back to the store, and inventory position sync. We've integrated with major 3PLs that offer API access. If your 3PL only supports SFTP/EDI, we can build that too.

E-Commerce Development

Inventory, orders, and fulfilment in sync — automatically.

Manual order processing, inventory spreadsheets, and copy-paste between your store and your ERP are early-stage workarounds. At scale, they cause overselling, fulfilment delays, and the kind of customer experience problems that destroy review ratings. We build integrations that keep your e-commerce store, ERP, and warehouse management system in real-time sync — orders route automatically, inventory updates immediately, and fulfilment status flows back to the storefront.

What's included

Bidirectional inventory sync between storefront and ERP/WMS
Automated order routing to the correct fulfilment centre or 3PL
Real-time fulfilment status and tracking number updates to storefront
Returns and refund processing synced across all systems
Multi-warehouse and multi-location inventory management
Product catalogue sync from ERP to storefront with attribute mapping
B2B pricing tiers and customer-specific pricing from ERP
Integration health monitoring with alerting for sync failures

How we deliver

1Integration architecture document with data flow diagrams
2Inventory and order sync with error handling and retry logic
3Admin dashboard for integration monitoring and manual override
4Testing documentation: sync latency, error rate, and edge case coverage
5Runbook for common integration issues and resolution steps
6Ongoing monitoring setup with PagerDuty or equivalent alerting

<60s

inventory sync latency from ERP to storefront

manual order routing steps after integration

99.5%

integration uptime with retry logic and dead-letter queues

10+

ERP and WMS systems integrated across client stores

Technologies we use

NetSuite
SAP
Unicommerce
Increff
Shopify API
WooCommerce REST API
Node.js
Python
Webhooks
AWS SQS
PostgreSQL

Why Origin for E-Commerce ERP & Warehouse Integration

We understand both sides — commerce and ERP

Most web agencies struggle with ERP integrations because they don't understand how ERPs model inventory and fulfilment. We've integrated against NetSuite, SAP, Unicommerce, and Increff — we know their quirks, their webhook limitations, and their eventual consistency behaviours.

Built for operational edge cases, not just the happy path

What happens when an order comes in during an inventory sync? When a fulfilment is split across two warehouses? When a return arrives before the ERP has processed the original order? We model every edge case before we build.

Real-time where possible, reliable where not

Webhook-driven real-time sync where the system supports it. Scheduled sync with short intervals where it doesn't. Dead-letter queues and retry logic so a failed sync attempt doesn't silently leave your inventory out of date.

Industries we serve

Fashion & Apparel

Multi-warehouse, returns, size run management

Electronics

Serial number tracking, warranty, B2B pricing

FMCG

Batch and expiry tracking, distributor ordering

B2B Commerce

Customer-specific pricing, purchase orders, credit terms

Health & Beauty

Batch tracking, regulatory compliance, 3PL fulfilment

Home & Lifestyle

Made-to-order, lead times, supplier integration

“We were manually copying orders from Shopify into NetSuite for 200+ orders a day. Origin built an integration that routes orders automatically, syncs inventory every 5 minutes, and updates tracking numbers back to the customer. What used to take two people four hours a day now takes zero.”

SKSanjay KapoorOperations Director, TechZone India

Frequently asked questions

We're on NetSuite and Shopify — can you build the integration?: Yes, and it's one of the most common integration briefs we take. NetSuite's SuiteScript and REST Record API have well-documented patterns for inventory and order sync with Shopify. We build it with a queue-based architecture so high order volumes don't create backpressure, and with full error visibility so your ops team can see exactly what's happening.
How do you handle inventory going negative due to sync delays?: Several layers: inventory buffers (report less stock than available, never sell the last unit before sync confirms), reservation logic (soft-reserve on add-to-cart, hard-reserve on order), and failsafe checkout validation against the ERP's actual stock level before payment confirmation. Overselling is a configuration problem, not an inevitable consequence of async systems.
Can you integrate with a 3PL?: Yes. 3PL integration follows the same pattern as WMS integration: order submission from your store to the 3PL, fulfilment confirmation and tracking number back to the store, and inventory position sync. We've integrated with major 3PLs that offer API access. If your 3PL only supports SFTP/EDI, we can build that too.